Following a re-model of carers' services in Hackney, from the 1st of October 2019, service delivery for carers will look different.

The London Borough of Hackney will be carrying out Statutory Carers' Needs Assessments and, in order to access one, adult carers should contact Carers FIRST on 0300 303 1555.

They will arrange an initial meeting to assess whether carers are eligible for an assessment with the London Borough of Hackney.

Carers FIRST will now be the first point of contact for adult carers in Hackney.  

Please contact Carers FIRST on 0300 303 1555, or email them on for a full range of services including a referral for a Carers' Needs Assessment, support groups, training, newsletter and access to grants.

For more information, you can visit them on their website:

Many of the team members from City and Hackney Carers Centre will be moving over to work for Carers FIRST so carers can be assured of a friendly face when starting to use Carers FIRST services.

City & Hackney Carers Centre will continue to offer wellbeing and information services to carers registered with us including:

Please call CHCC on 020 8533 0951 to access one of our services; e-mail us on, visit or message us via our social media profiles (linked below).

©2019 by City & Hackney Carers Centre. Registered Company No: 3044523 | Charity No: 1054962

1C Mentmore Terrace, London, E8 3DQ