HOW TO APPLY?
Applications are accepted online only.
Step 2 – Upload a passport-style photo
You will be asked to upload a clear head-and-shoulders photo of yourself.
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You can take this yourself at home on your phone —no need for professional photos.
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This photo will appear on your Carers Card.
Step 3 – Need help?
If you need support completing your online application or uploading your photo, we can help. Contact us on:
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Phone: 020 8533 0951
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Email: info@hackneycarers.org.uk
Step 4 – Receive your card
When completing your application form, you will be asked to choose how you would like to receive your Carers Card:
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Collect it in person from City & Hackney Carers Centre, or
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Have it posted to your home address
Our preferred option is for carers to pick up their carers card so as to avoid the card getting lost in the post.
Once your application has been processed, your card will be prepared according to your chosen option.
Hackney Carers Card Discounts
We are building a range of local discounts for our Hackney Carers Card holders, with participating businesses added here as they join, so please check back regularly for new offers.
Look out for this window sticker in local shops and services.
If you know a business that may be interested in joining, please contact City & Hackney Carers Centre.
Better Gym
A trusted local leisure provider, offering accessible, high-quality
fitness and swimming facilities across Hackney, with a strong
community focus and welcoming spaces for carers to stay
active, and support their wellbeing.
Carers Card Offer:
£1.70 annual Carers Membership, giving free swimming at
Britannia Leisure Centre, Clissold Leisure Centre, King’s Hall
Leisure Centre, and London Fields Lido. This includes sessions
such as Swim for Fitness, Swim for All, Sensory Swim, Women
only, Men-only, and Inclusive Swim sessions.
Eligibility & Verification:
Show your Hackney Carers Card or other proof such as form of
proof such as Carer’s Allowance.
How to Redeem:
Purchase in person at the leisure centre. Staff will check proof
at the time of sign-up.
Duration & Renewal:
£1.70 per year with proof required at each renewal.
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Rio Cinema
A much-loved independent cinema in the heart of Hackney, offering a mix of new releases, classic screenings, and special events in a welcoming, historic setting - perfect for relaxing and enjoying some downtime.
Carers Card Offer: Tickets for £2.50 for most screenings (excluding some premium-priced third-party special events).
Eligibility & Verification: Show a valid Hackney Carers Card to a front-of-house team member when purchasing your ticket.
How to Redeem: Purchase in person for same-day or future screenings; not currently available online. Duration & Review: This offer is valid for 12 months.
La Mela Café
A charming and welcoming bistro and coffee restaurant, La Mela Café is known for its freshly prepared food, great coffee, and friendly atmosphere. Open daily, it offers a modern take on continental cuisine, inspired by the rich flavours of Italy and made with high-quality, seasonal ingredients.
Carers Card Offer: Enjoy 10% off any purchase when you show your Hackney Carers Card.
Eligibility & Verification: Please present a valid Hackney Carers Card at the time of purchase.
How to Redeem: This offer is available in person only. Duration & Review: This offer is valid for 12 months.
Community Sauna Baths
A welcoming, community-led sauna experience offering affordable outdoor sauna and cold plunge sessions across London. With sites in Hackney, Stratford, Walthamstow, and Camberwell, their inclusive spaces are designed to help people relax, connect, and support their mental and physical wellbeing.
Carers Card Offer: Up to 10 free sauna sessions available through social prescribing.
Eligibility & Verification: Carers must be referred via City & Hackney Carers Centre.
How to Redeem: Sessions are accessed via referral and booked through their system. Support is available for first visits, booking, and digital access if needed.
Duration & Review: Offer includes up to 10 sessions per referred individual.