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RESOURCES

Find trusted information, services and support for carers, including benefits, wellbeing, SEND support, housing, legal advice and emergency resources.

Turn2us Grants Search

Turn2us

Search thousands of charitable grants by your circumstances, such as caring, illness, disability, age or job. Free and takes about 5 minutes.

Benefits & Grants
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

Turn2us Benefits Calculator

Turn2us

Check which benefits you could claim, including Carer's Allowance and Universal Credit. Anonymous, free and takes about 10 minutes.

Benefits & Grants
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Family Fund

Family Fund

Grants for families on a low income raising a disabled or seriously ill child, for things like white goods, computers, sensory toys and family breaks.

Benefits & Grants
Parent Carers

Glasspool Charity Trust

Glasspool Charity Trust

Grants for essential household items such as beds, cookers and fridges. Applications are made by a support worker on your behalf.

Benefits & Grants
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Buttle UK

Buttle UK

Grants for children and young people in crisis, including essential items and support to help them stay in education.

Benefits & Grants
Parent Carers, Young Carers

Hackney Housing Options

Hackney Council

Help if you are homeless or at risk of losing your home, including advice and emergency housing.

Housing & Cost of Living
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Adult Carers

Council Tax Reduction

Hackney Council

Hackney residents on a low income can apply to reduce their Council Tax bill.

Housing & Cost of Living
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Hackney Money Smart

Hackney Council

Free help with debt, budgeting and making your money go further.

Housing & Cost of Living
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

StepChange

StepChange Debt Charity

Free, confidential debt advice and online budgeting tools from a national debt charity.

Housing & Cost of Living
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Shelter

Shelter

Advice on housing rights, eviction, repairs and homelessness, plus an emergency helpline.

Housing & Cost of Living
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Adult Carers

LEAP – Local Energy Advice Partnership

LEAP

Free home visits and energy-saving advice to help you keep warm and cut your bills.

Energy & Bills
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Green Doctors

Groundwork London

Expert energy advisers who help low-income households with bills, debt with suppliers and keeping warm at home.

Energy & Bills
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Warm Home Discount

GOV.UK

A yearly £150 discount on your electricity bill if you get certain benefits or have a low income. Paid through your energy supplier.

Energy & Bills
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Thames Water WaterHelp

Thames Water

Up to 50% off your water bill if your household income is low.

Energy & Bills
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Hackney Foodbank

Hackney Foodbank

Emergency food parcels for people in crisis. Ask CHCC for a foodbank voucher.

Emergency & Essential Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Adult Carers

NHS 111

NHS

Call 111 or go online for urgent medical help that is not a life-threatening emergency. Available 24 hours a day.

Emergency & Essential Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

Samaritans

Samaritans

Free, confidential emotional support any time of day or night. Call 116 123.

Emergency & Essential Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

MASH – Multi-Agency Safeguarding Hub

City & Hackney Safeguarding Children Partnership

Report concerns or get advice if you are worried about a child in Hackney.

Emergency & Essential Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

City & Hackney Carers Centre (CHCC)

City & Hackney Carers Centre

Free advice, emotional support, counselling, wellbeing activities and the Carers Card for unpaid carers in Hackney and the City of London.

Advice & Advocacy
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

Hackney Adult Social Care

Hackney Council

Ask for a carer's assessment, respite and support planning for the person you care for.

Advice & Advocacy
Adult Carers, Older Carers, Former Carers

Citizens Advice East End

Citizens Advice East End

Free local advice on benefits, housing, debt and employment.

Advice & Advocacy
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Hackney Migrant Centre

Hackney Migrant Centre

Free immigration and housing advice and casework, advocacy and community wellbeing activities.

Advice & Advocacy
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Age UK East London

Age UK East London

Support for older people and their carers, including advocacy and benefits advice.

Advice & Advocacy
Older Carers, Adult Carers

Citizens Advice

Citizens Advice

National advice on benefits, debt, housing, work and legal problems.

Advice & Advocacy
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Carers UK

Carers UK

National advice for carers, online forums and a free helpline.

Advice & Advocacy
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Carers Trust

Carers Trust

National information, grants and advocacy for unpaid carers of all ages.

Advice & Advocacy
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

Hackney Community Law Centre

Hackney Community Law Centre

Free legal advice on benefits, housing, immigration and employment.

Legal & Advocacy
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Disability Law Service

Disability Law Service

Free legal advice for disabled people and their carers.

Legal & Advocacy
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Child Law Advice

Coram Children's Legal Centre

Free legal information for parents and carers on family and education law.

Legal & Advocacy
Parent Carers

Hackney Works

Hackney Council

Free employment and training support for Hackney residents, including help to find flexible work.

Employment & Education
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Adult Carers

CHCC Counselling & Listening Ear

City & Hackney Carers Centre

Free, confidential counselling and emotional support for carers.

Mental Health & Wellbeing
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

City & Hackney Talking Therapies

NHS

Free NHS talking therapy for anxiety, depression and stress. You can refer yourself.

Mental Health & Wellbeing
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Adult Carers

Mind in the City, Hackney & Waltham Forest

Mind CHWF

Mental health support groups and advocacy.

Mental Health & Wellbeing
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

City & Hackney Wellbeing Network

Mind CHWF

Community wellbeing support and group activities, run by Mind CHWF.

Mental Health & Wellbeing
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

CHCC Wellbeing Programme

City & Hackney Carers Centre

Free activities, relaxation sessions and trips for carers.

Mental Health & Wellbeing
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Active Together Hackney

Hackney Council

Free or low-cost local fitness and physical activities.

Mental Health & Wellbeing
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

BHF RevivR – Learn CPR in 15 Minutes

British Heart Foundation

Free 15-minute interactive CPR training from the British Heart Foundation. All you need is a cushion or bag and a phone, tablet or computer. You will learn to spot a cardiac arrest, make a practice emergency call, practise CPR and use a defibrillator, and get a CPR certificate at the end.

Health & First Aid
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

British Red Cross First Aid App

British Red Cross

Free app with simple step-by-step guides to 20 first aid skills, including choking, burns, heart attacks, asthma attacks and seizures. Works without internet. Download from the Apple App Store or Google Play.

Health & First Aid
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Young Carers

Living with Cancer – Support and Information

North East London Cancer Alliance

Practical and emotional support for people living with cancer and those who care for them, including personalised cancer care.

Cancer Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Emotional and Psychological Support for Cancer

North East London Cancer Alliance

Mental health and psychosocial support for people affected by cancer.

Cancer Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Prehab – Getting Ready for Cancer Treatment

North East London Cancer Alliance

Prehabilitation services to help people prepare their body and mind for cancer treatment.

Cancer Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Cancer Screening Programmes

North East London Cancer Alliance

Find out about NHS bowel, breast, cervical and lung cancer screening in North East London.

Cancer Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Cancer Signs, Symptoms and Lowering Your Risk

North East London Cancer Alliance

Know the signs and symptoms of cancer and simple tips to lower your risk.

Cancer Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Taking Control of Cancer Podcast

North East London Cancer Alliance

A podcast series with practical advice and real stories about cancer.

Cancer Support
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Carefree – Free Short Breaks for Carers

Carefree

Free short hotel breaks for unpaid carers. You only pay a small admin fee.

Short Breaks & Respite
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers, Parent Carers

Revitalise

Revitalise

Respite holidays for disabled people and their carers.

Short Breaks & Respite
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

The 3H Foundation Holiday Grants

The 3H Foundation

Grants towards UK respite breaks, holidays, day trips and travel costs.

Short Breaks & Respite
Adult Carers, Parent Carers, Young Adult Carers, Older Carers, Former Carers

Hackney SEND Parent Carer Forum – Resources

Hackney SEND Parent Carer Forum

Guides, toolkits and information gathered by Hackney parent carers for families of children with special educational needs and disabilities (SEND).

Parent Carers & SEND
Parent Carers

Hackney Local Offer

Hackney Council

Directory of every service in Hackney for children and young people aged 0–25 with SEND and their families.

Parent Carers & SEND
Parent Carers, Young Adult Carers

Hackney Family Information Service

Hackney Council

Information on nurseries, childminders, local activities and SEND updates.

Parent Carers & SEND
Parent Carers

SEND Code of Practice

Department for Education

The official government guidance on SEND for children and young people aged 0–25. Key reading for parent carers.

Parent Carers & SEND
Parent Carers

Your Child's School SENCO

Your child's school

The Special Educational Needs Coordinator (SENCO) at your child's school is the first person to talk to about SEND at school. Contact them through the school office.

Parent Carers & SEND
Parent Carers

Hackney Ark

NHS

Specialist NHS centre for children with SEND and their families.

Parent Carers & SEND
Parent Carers

Hackney SENDIAGS

Hackney SENDIAGS

Free, independent advice for parents and carers of children with SEND. Usually the first place to go for SEND advice in Hackney. They are busy, so replies can take time.

Parent Carers & SEND
Parent Carers, Young Adult Carers

IPSEA

IPSEA

Free independent legal advice and information on SEND, including SEN support, EHCPs and appeals.

Parent Carers & SEND
Parent Carers

SOS!SEN

SOS!SEN

SEND legal advice and support. Capacity is limited and they rarely represent families at tribunal hearings.

Parent Carers & SEND
Parent Carers

Youth Legal

Youth Legal

Legal support for families of children with SEND. Referrals are made by Citizens Advice on behalf of Family Foundations and Parenting Plus services in Children and Families Hubs.

Parent Carers & SEND
Parent Carers

Hackney Quest

Hackney Quest

Advocacy, mentoring and family support for children aged 8–19.

Parent Carers & SEND
Parent Carers, Young Carers

Advocacy and Mediation Associates

Advocacy and Mediation Associates Ltd

Specialist SEND advocacy and mediation for families dealing with education issues.

Parent Carers & SEND
Parent Carers

Irwin Mitchell – SEN Solicitors

Irwin Mitchell

Specialist SEND solicitors who also run workshops with IPSEA and other organisations.

Parent Carers & SEND
Parent Carers

Simpson Millar – Education Law

Simpson Millar

Private and legal-aid support on education and SEND, depending on eligibility and the case.

Parent Carers & SEND
Parent Carers

Douglas Silas Solicitors

Douglas Silas Solicitors

Hackney-based specialists in SEND and education law.

Parent Carers & SEND
Parent Carers

Hackney Short Breaks Service

Hackney Council

Activities and short breaks for disabled children, giving parent carers a rest. Usually for children getting middle or higher rate DLA – check the eligibility rules.

Parent Carers & SEND
Parent Carers

Access to Sports Project

Access to Sports

Free and low-cost sport for children and young people.

Parent Carers & SEND
Parent Carers, Young Carers

Family Coach Service

Hackney Council

Practical family support for parents of children with additional needs.

Parent Carers & SEND
Parent Carers

Contact – For Families with Disabled Children

Contact

National charity offering family advice, autism education and Autism Central support.

Parent Carers & SEND
Parent Carers

Educational Psychology Parent Advice Sessions

Hackney Education

Free advice sessions with Hackney educational psychologists.

Parent Carers & SEND
Parent Carers

CAMHS – Child and Adolescent Mental Health Services

NHS – ELFT

NHS mental health support for children, young people and their families in City and Hackney, including parent carer groups.

Parent Carers & SEND
Parent Carers, Young Carers

Father2Father – Afro-Caribbean Fathers Workshops

Father2Father

Workshops and advocacy for fathers in Hackney communities.

Parent Carers & SEND
Parent Carers

Outward – Supported Housing for 17–25s

Outward

Supported housing for young people aged 17–25 with additional needs.

Parent Carers & SEND
Parent Carers, Young Adult Carers

Autism Family Practitioner

Hackney Local Offer

Autism support and family intervention from a specialist based in Hackney.

Parent Carers & SEND
Parent Carers

Challenging Behaviour Foundation

Challenging Behaviour Foundation

Guidance and training for families caring for someone with a severe learning disability.

Parent Carers & SEND
Parent Carers, Adult Carers

HENRY – Healthy Families

HENRY

Support for healthy parenting and family lifestyle in City and Hackney.

Parent Carers & SEND
Parent Carers

National Autistic Society

National Autistic Society

Information, training and guidance for families of autistic people.

Parent Carers & SEND
Parent Carers, Adult Carers

Hackney SEND Parent Carer Forum

Hackney SEND Parent Carer Forum

A forum led by parents to improve local SEND services. Join to share your views and meet other parent carers.

Parent Carers & SEND
Parent Carers

Healthy Parent Carer Programme

CHCC and HSPCF

A wellbeing and self-care programme for parent carers, run jointly by CHCC and the Hackney SEND Parent Carer Forum.

Parent Carers & SEND
Parent Carers

Autism Central London Hub

Autism Central

Peer educators who support parents and carers of autistic people.

Parent Carers & SEND
Parent Carers

Sibs

Sibs

National charity for brothers and sisters of disabled children and adults.

Parent Carers & SEND
Parent Carers, Young Carers

Baby Bank

Baby Bank

Local baby essentials bank. A professional must refer you.

Parent Carers & SEND
Parent Carers

Gifted Matrix – White Goods

Gifted Matrix

Platform for requesting white goods such as fridges and washing machines. A professional must refer you.

Parent Carers & SEND
Parent Carers

Transforming Spaces – The Childhood Trust

The Childhood Trust

Help with furniture and decorating children's spaces for low-income families.

Parent Carers & SEND
Parent Carers

Hackney SEND Supported Internships (16–24)

Hackney Council

Supported internships helping young people aged 16–24 with SEND get ready for work.

Parent Carers & SEND
Parent Carers, Young Adult Carers

Medical Needs Tuition Service

Hackney Education

Education for children who cannot attend school because of health needs.

Parent Carers & SEND
Parent Carers

CHCC Young Carers Project

City & Hackney Carers Centre

Advice, breaks and support for young carers under 18 who look after someone at home.

Young Carers
Young Carers

CHCC Young Adult Carers Service

City & Hackney Carers Centre

Support for young adult carers aged 16–25, with wellbeing activities and peer support.

Young Carers
Young Adult Carers

Young Hackney – Young Carers

Young Hackney

Support for children aged 6–19 who help look after a family member, including breaks and activities. Also for siblings of disabled children.

Young Carers
Young Carers, Parent Carers

Kooth

Kooth

Free, safe and anonymous online counselling and support for young people.

Young Carers
Young Carers, Young Adult Carers

YoungMinds

YoungMinds

Mental health information and support for children and young people, and for parents worried about a child.

Young Carers
Young Carers, Young Adult Carers, Parent Carers

YOH Young People

YOH

Activities, mentoring and training for young people.

Young Carers
Young Carers, Young Adult Carers

Young Hackney Service Guide

Young Hackney

A directory of local youth services and support in Hackney.

Young Carers
Young Carers, Young Adult Carers, Parent Carers
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